Office Visits
Prepare For Your Visit
In preparation for your appointment, two days prior you will receive an email and text message to confirm your appointment. You can use either method to confirm your appointment. You will then have the opportunity to fill-out an online Pre-Check on a mobile device, tablet or desktop computer. This will allow you to provide or verify the majority of your health and contact information prior to arriving to your appointment. We encourage you to utilize Pre-Check it is a simple and easy process to streamline the registration process and the time to complete check-in at our registration kiosk when you arrive for your appointment.
Your Visit
If you chose to fill-out the Pre-Check: When you arrive to your appointment please visit a registration kiosk to fully complete your check-in process, You will be asked to scan your driver’s license, insurance information and process any co-payment. Once your registration at the kiosk is complete, our receptionist will be alerted to review your information and let the clinical staff know you are ready for your visit.
If you choose not to fill-out the Pre-Check: When you arrive to your appointment please visit a registration kiosk to complete all the necessary health, contact, insurance and payment information. Once your registration at the kiosk is complete, our receptionist will be alerted to review your information and let the clinical staff know you are ready for your visit.
Please note, the questions we ask provide us with information concerning your contact information, insurance and billing information. There may be times when we will need to contact you, so please provide as complete information as possible, including a cell number and email address.
We will ask to see your insurance card and driver’s license on every visit and will scan your information into our system to keep your information current.
Patient Information
Patients will provide pertinent information through our secure mobile pre-check or upon arrival at an appointment using one of the patient check-in kiosks.
Notice of Privacy Practices (HIPAA)
How medical information about a patient may be used and disclosed, and an individual’s rights as a patient.
Release of Personal Health Information (PHI)
Should there be a change in release of PHI, allowing a patient’s medical information to be discussed with family members or other selected individuals, this can be updated at an upcoming appointment or by completing the fillable PDF below to update, print and return to our office in person, mail or by fax to: 251-607-7696.
Appointments
Office visits are scheduled by calling our office or by request online to make an appointment. To see a physician please call 251-607-9797 or 1-800-842-4009 or by requesting an appointment online at https://www.cardassoc.com/request-an-appointment.
Cardiology Associates offers language assistance services, free of charge. Please contact the front desk at one of our offices for assistance.
APPOINTMENT CANCELLATION POLICY - We ask that you notify us 24 hours in advance if you need to cancel or reschedule your appointment. Patients not providing adequate notice will be subject to a cancellation fee of $30 for office appointments.
To change or cancel an appointment call our office at 251-607-9797, during business hours, or request “cancel” on your email or test message appointment notification.
Referral Numbers
Should your insurance plan (primary or secondary) require a referral from your primary care physician it is your responsibility to obtain the referral prior to your scheduled appointment. Please bring this paperwork to your appointment, if not, you may be required to reschedule. If a required referral is not obtained, you will be responsible for any services performed.